Free shipping on orders over £50
Store Policy
Customer Care and How To Contact Us
We are a small twin-run business, and we truly care about your experience with us! If you have questions or concerns, please don’t hesitate to reach out. You can contact us at support@twofold.cc and we will do our best to respond within 1-3 business days. We aim to be kind, clear and thoughtful in every interaction.
In order to receive an efficient response please include the following information in your email; please include;
- Your name
- An order number if applicable to the inquiry
- A description or explanation of what you would like help with
In the subject of your email please give a brief few words as to what you would like help with. For example; for an inquiry into a customisable order the subject could be Custom Product Inquiry.
Please note that due to health condition, if we do have health appointments etc. we may take a little bit longer to respond to inquiries. Thankyou for your understanding with this!
Privacy & Safety
Your privacy and safety as our customer is of upmost importance to us. Below we have outlined how we use and store your information, please read through carefully.
When you place an order or subscribe to our newsletter, we collect only necessary information to fulfil your order and keep in touch (like your name, address, and email). All transactions are processed securely though trusted third-party services like (PayPal, Apple Pay, Google Pay and more) and your data is never sold or shared.
Custom Products
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Payment Methods
- Credit / Debit Cards
- PAYPAL
- Apple Pay
- Google Pay